Recent Posts

Biohazard Cleanup

3/21/2017 (Permalink)

Biohazard Cleanup and Restoration

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Northeast Jefferson County is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

Need Biohazard Cleanup Services?

Call Us Today – (502) 244-7985

Equipment Cleaning at our Warehouse

1/30/2017 (Permalink)

Cleaning Equipment Cleaning at our Warehouse Employees cleaning equipment

We Use Advanced Drying Equipment and Techniques

Properly restoring your home after a water damage event requires specialized equipment and products. This advanced equipment help us to remove the water, even hidden moisture, quickly and efficiently. We then dry the structure with powerful dehumidifiers. Finally, our technicians will clean the affected area with professional grade cleaning and sanitizing agents for your comfort and safety.  

We at SERVPRO of Northeast Jefferson County take pride in keeping ALL of our equipment clean and in proper working order so it is available any time a disaster may strike your home or business.

The SERVPRO Difference

1/17/2017 (Permalink)

When working with SERVPRO, you know you have hired the best, because we train the best.

SERVPRO of Northeast Jefferson County franchise has prided itself on the training and knowledge of our staff, with the mantra “Knowledge is Power”.

We want everyone who is working with a customer to have the knowledge and professionalism necessary to fully explain the job process of fire or water mitigation—not only what is happening , but why.  If we get the call—It’s already not good, out client is dealing with a stressful situation. Period. We want to make it better!

Our team goes through an initial intense training period where they are SERVPRO Certified in Fire, Water, and Carpet Cleaning Trained. Next, they become IICRC certified (Institute of Inspection Cleaning and Restoration Certified) in Applied Structural Drying, Fire, Water, Mold, & Odor. Additionally weekly training in morning meetings along with OSHA and safety training is a part of our overall strategy to be the best!

Have Questions? Call Us Today – (502) 244-7985

Frozen Pipes!

1/6/2017 (Permalink)

Severe winter weather ranks third as a cause of insured catastrophic losses, after hurricanes and tornadoes, according to the Insurance Information Institute.  Losses from snow, ice, and freezing temperatures across the United States average about $1.2 billion a year, according to the New York Times.

Preparing your home for cold weather can help avoid potentially costly problems, like frozen pipes.  When water freezes it expands.  That's why a can of soda explodes if you put it into a freezer to chill quickly and forget it.  When water freezes in a pipe, it expands the same way.  If the water expands enough, the pipe bursts, water escapes, and major damage can begin.

Average Frozen Pipe Damage : $18,000

The average claim for damage from a frozen pipe is about $18,000, although costs can vary widely.  Repairing the actual broken pipe is often the least costly part of the damage frozen pipes cause.  The damage to fixtures and home finishes from water spurting from a ruptured pipe is what runs up your bill.  When a frozen pipe bursts you often must repair the flooring, drywall, and anything left on the floor.

Preventing Frozen Pipes

So what can you do to avoid frozen pipes?  First, make sure your heating system is working properly and that vulnerable pipes, like those that run close to your exterior walls, are insulated. 

If you go away for several days in the winter, make sure you leave the heat on.  The Insurance Information Institute recommends setting your thermostat at 65 degrees.

Have someone check your home and property, if you can.  If you expect to be away for extended periods - say, you go South for the winter - have your water turned off.

Other actions you can take to help prevent your pipes from freezing are:

  • Seal air leaks surrounding or near your pipes
  • Keep your garage doors closed if you have water supply lines in the garage.
  • Disconnect all outdoor hoses and turn off water to exterior faucets and sprinkler systems.
  • Open your kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing.
  • Keep your heat at a minimum of 55 degrees F at all times.  Keep it at 65 when you're out of town.
  • During severe cold turn on both hot and cold faucets near outside walls to allow a small trickle of water to run during the night.
  • Remove your outside hoses and store them inside during the winter.
  • If you need to be away from home, consider draining your water system before you go.
  • Identify the locations of shut-off valves so that you're prepared to stop the flow of water as soon as possible when a pipe bursts.

What If Your Pipes Do Freeze?

First, turn off the flow of water.  That prevents further damage.  To do that you need to know ahead of time where your main water shut-off valve is.  Clearly mark it with a bright sticker.  You may have to find it in the dark.

Next, call a plumber or contractor like SERVPRO of Northeast Jefferson County to conduct initial repairs and cleanup.  Take precautions to avoid an electrical shock if you must be in or near standing water.

You should also take photographs to document the initial damage for your insurance company.  Hold onto the broken pipe because your insurance company may want to inspect it.

Have Questions? Call Us Today – (502) 244-7985

Glenview Condo Fire, Smoke, and Water Mitigation

12/16/2016 (Permalink)

Fire Damage Glenview Condo Fire, Smoke, and Water Mitigation Glenview Condo Fire


SERVPRO of Northeast Jefferson County is proud to be doing the mitigation work at the Glenview Condominiums.  The fire began in the Kitchen in a unit on the 10th floor. The kitchen fire unit suffered extensive damage.  We are also mitigating water damage to 2 other units, and smoke damage to 4 other units. As well as flooded hallways on floors 8, 9, and 10. 

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Have Questions? Call Us Today – (502) 244-7985


Prevent Frozen Pipes and Water Damage

11/9/2016 (Permalink)

Water Damage Prevent Frozen Pipes and Water Damage The cold weather is upon us!

Water expands when frozen, this results in tremendous pressure being put on your plumbing which can result in a pipe bursting and lead to a flood and water damage. Below are a few simple tips you can follow to prevent this from happening to you.

Prevent Frozen Pipes

  •  Remove, drain and store outdoor hoses, and close all valves leading to outside water sources.
  • Search for water supply lines in unheated areas, ensure that they are closed.
  • If you cannot close pipes in unheated locations, consider switching to insulated pipes or placing a sleeve over them.
  •  Open Kitchen and Bathroom cabinet doors to allow warm air to circulate to the plumbing.
  • In extremely cold situations let the water drip (run very slowly), running water will help prevent your pipes from Freezing. 

Thaw Frozen Pipes

  •   Do not turn the water on full force right away, let a trickle come out for a short period of time.
  •   Keep the faucet open when treating frozen pipes.
  •   Apply heat to the frozen sections using a heating pad, hair drier or any other safe heat source.
  •   Check all pipes to ensure all are clear and not frozen.

In the event of a pipe burst or any water damage the most important thing to do is shut off the water immediately and then contact SERVPRO of Northeast Jefferson County to remove the water and affected contents.

How to Save Countless Dollars

Often in the event of water damage individuals tend to wait too long to respond, or simply call the wrong people to respond.  When you call SERVPRO of Northeast Jefferson County to respond we act swiftly to contain and remedy the situation. This not only prevents future damage but also saves you money. 

The Process

  1. A SERVPRO of Northeast Jefferson County Project Manager will be dispatched to your location to turn off the water source if possible and evaluate the situation.
  2. One of our local response teams will be dispatched to the water damage.
  3. The water will be contained and completely removed.
  4. The affected contents will be contained, removed and restored if possible.
  5. We will then bring in our advanced air moving and dehumidification equipment. Our experts will set up the air movers and dehumidification equipment for an efficient and complete drying.
  6. We will continuously return to the site to ensure that the affected area is properly drying, and to ensure that all the moisture has been removed.

A Post-Job evaluation will be made to confirm all the moisture and affected contents have been removed and the situation has been remedied.

Why Your Business Needs An Emergency Ready Plan

11/9/2016 (Permalink)

Commercial Why Your Business Needs An Emergency Ready Plan Don't wait until it is too late!

An estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen.

SERVPRO of Northeast Jefferson County has worked with many businesses in the area to ensure they are prepared for any emergency. 

Between 2004-2008 16,360 fires happened in retail stores and other mercantile properties such as grocery stores beauty and barbershops.

Those fires caused $648 million in property damage. Fire damage is worse after normal business hours. Fires that started between 9PM-5AM caused $75,000 dollars in damage. First that started between 5AM-9AM caused $24,000 dollars in fire damage.

More than 60% of U.S. small businesses do not have formal emergency response plans & do not back-up their data off site.

No Plan Means You're Less Likely to Recover

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

70% of small business that experience major data loss go out of business within a year.

43% of companies that experience catastrophic data loss never reopen.

51% of companies with data loss closed within 2 years.

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

Tips For Creating a Successful Emergency Ready Plan

  1.  Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  2. Identify and label utility shut-off locations.
  3. Identify local utility contact information.
  4. Identify local emergency contact information such as fire, police, and hospital contacts.
  5. Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact one our Business Development Representative to setup your free Emergency Ready Profile.

(502) 244-7985

As a trusted leader in the restoration industry, SERVPRO of Northeast Jefferson County has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never happened" Contact us for more information.

Crawlspace Moisture Problems

11/9/2016 (Permalink)

Do you have problems with moisture in your crawlspace? Has a leak pipe caused mold, mildew or wood rot? Call SERVPRO of Northeast Jefferson County and we can handle that for you. Our trained and certified mold remediation technicians can diagnose your crawlspace moisture problem and get your crawlspace dried out in no time. Our technicians will remove any wet insulation in your crawlspace, treat the mold and mildew with an anti microbial sanitary solution, dry the wet floor joists or subflooring and remove and reset the vapor barrier so that you have no more problems of moisture damaging your home environment. Don’t forget to call our local SERVPRO franchise at (502) 244-7985 to get a complimentary estimate!

Protecting Your Downtown Louisville Commercial Property From A Fire

9/29/2016 (Permalink)

Commercial Protecting Your Downtown Louisville Commercial Property From A Fire (Major Brian Meurer / Courtesy Louisville Division of Fire)

Protecting Your Commercial Property From A Fire in Downtown Louisville

Commercial fires in Downtown Louisville are often the most devastating reality that a property owner will have to oversee. In addition to wreaking havoc on your property, fires can force you to relocate temporarily so you can maintain running your business while the restoration process is completed. However, property owners who access and implement high-quality safety practices can often avoid the devastation and destruction that results from downtown Louisville fires. Read the brief outline provided below to learn how you can protect your property:

Install Automatic Fire Sprinklers.

As many authorities know, having an automatic fire sprinkler on your property can reduce the risk of fire by up to 71%. Additionally, sprinklers can decrease your insurance premium. To keep your sprinkler in excellent condition, be sure that it is not blocked by dirt or paint. Also, be sure to inspect regularly your main control valve so that it is not left off. Finally, be sure that you take the precautions necessary to prevent the pipe from freezing.

Conduct Fire Emergency Training.

Each of your employees should undergo fire safety training. The training can help prevent your staff members from being victimized. Here are a few subjects that should be covered in the emergency training:

Hazard Recognition

Keep all combustible chemicals and materials away from heat-generating and electrical equipment.


Inspect your power sources regularly and don't overload your extension cords and outlets.


Teach your employees how to respond when a fire breaks out. Some subjects that should be covered include how to perform an organized evacuation, operate the fire extinguisher, and set the fire alarm.

Other issues that should be involved in the training include:

  • Breathing Apparatus Training
  • Fire Extinguisher Training
  • Confined Space Entry Training
  • First Aid Training
  • General Staff Emergency Awareness Training
  • Evacuation Exercise

Also, be sure that your employee team officials undergo the following fire emergency response training:

  • Fire Safety Officer Training
  • Fire Safety Adviser Training
  • Chief and Deputy Chief Warden Training
  • Emergency Control Organization Warden Training
  • Spill Response Training
  • Lay Flat Hose Training

Call SERVPRO Immediately

Although accessing and utilizing fire prevention measures is crucial and advantageous, there is still a chance that a fire could break out on your commercial property. If this happens, you need to know who to call for fast, efficient restoration services. The company to trust is SERVPRO of Northeast Jefferson County. We have extensive industry experience and a passion for restoring offices to their original condition. We're ready to assist you immediately, so contact us now at (502) 244-7985.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Northeast Jefferson County is strategically located to respond quickly to your fire emergency event. When commercial fire damage occurs in Louisville we have the resources and personnel to help. Call us today! (502) 244-7985.

In Louisville, Removal of Blood and Other Biohazards

9/8/2016 (Permalink)

Biohazard In Louisville, Removal of Blood and Other Biohazards Biohazard Cleanup

Rely on SERVPRO of Northeast Jefferson County for Safe Biohazard Removal from Your Louisville Property

Blood, bodily fluids, and other Louisville biohazards can endanger anyone who comes in contact with them. Even trace amounts so small that they cannot be seen with the naked eye can pose serious health risks. When a site in your home or business has been contaminated, how do you make it safe again? Rely on the professionals at SERVPRO of Northeast Jefferson County for top-notch biohazard cleanup and restoration services.

Avoiding Health Risks

Is it necessary to seek professional assistance in cleaning up a location impacted by crime, trauma or death? With the risks posed by blood-borne pathogens and dangerous communicable diseases, cleaning a scene contaminated with biohazards like blood is a perilous undertaking for anyone who lacks the proper training and equipment. It is unpleasant to think about, but blood and bodily fluids are prone to splattering so that minute amounts can affect a wide area. The air at these scenes can be hazardous since small particles can become airborne if dried material is disturbed. Anything removed from the scene must also be disposed of properly to avoid spreading the contamination. Besides, you cannot assume the area is safe again just because the visible traces have been removed. If a space contaminated with blood or other biohazards is not appropriately cleaned, sanitized and restored, these unseen hazards can linger, posing a threat to anyone who enters it. Ultimately, the best way to make sure that a place is once again safe is to use a professional organization like SERVPRO that is experienced in biohazard restoration.

Preventing Legal Repercussions

As if the health risks created by biohazards are not dire enough, failure to have a contaminated space properly cleaned can also have serious legal consequences. The responsibility for cleaning up after a crime, trauma or death falls on the Louisville, KY property owner, and there are regulations and laws regarding how biohazards are handled that must be followed. These rules are designed to safeguard everyone, and ignorance is not considered an acceptable excuse for disregarding them. Individuals and businesses that do not follow these rules may find themselves facing hefty fines. They might even be held liable if someone else is injured by their actions. Using a professional team that understands what is required to comply with the various rules and regulations governing biohazards in your area can shield you from both health risks and legal issues.

Focusing on Your Safety

At SERVPRO of Northeast Jefferson County, we are committed to the well-being of our customers. Offering emergency services 24 hours a day, we will rapidly respond whenever you request our assistance. Our technicians follow the protocols established by the Occupational Safety and Health Administration (OSHA) and the Environmental Protection Agency (EPA), so you can be confident that they have the expertise and training to remove all biohazards and dispose of them properly. We use specialized equipment that allows us to detect the presence of even a minute trace of a biohazard, and we do not stop until your scene is thoroughly sanitized. As biohazard restoration professionals, we can often salvage items that others might have to discard, and we ensure that any material that does need to be removed from your location is disposed of appropriately.

Dealing with a crime, trauma or death is undoubtedly difficult, but you can depend on SERVPRO of Northeast Jefferson County for courtesy, empathy, and the quality biohazard cleanup and restoration services that you need. Safety-minded, we are ready to do our part in restoring your space and your peace of mind. If a traumatic event has occurred on your property and you require assistance with the cleanup, contact us now to discover more about our Louisville biohazards restoration and secure our help. (502) 244-7985.

24 Hour Emergency Service

We are available 24 hours a day—our highly trained technicians are standing by. We will always treat your property in Louisville with the greatest empathy and respect in the face of trying circumstances. We are here. (502) 244-7985.